Resident care hour performance
Set building-level care-hour goals from census, see daily staffing vs target on the schedule, and get scheduler warnings before over-staffing a day.
Staff scheduling for long-term care
Cut overtime. Fill open shifts before the shift starts.
Shift Elevate is healthcare shift scheduling for assisted living and memory care: facility-scoped rosters, SMS-aware workflows, and templates you can roll forward every week.
- Facility-scoped
- SMS reminders
- Easy staff onboarding
Operators report up to about 40% overtime reduction and faster open-shift fill; results vary by facility.
These communities run scheduling on Shift Elevate. We add more named references only with written permission.
- Valencia at Cottonwood HeightsA senior living community
Also serves
- Assisted living
- Memory care
- Multi-building groups
- Regional operators
NewResident care hour performance
Operate at optimal performance — building by building
Compare staffed hours to daily goals you configure per building — so directors and schedulers spot under- and over-staffing before shift change, using your census and internal care-hour metrics.
- Building-level care-hour goals. Set a daily PPD target and the goal follows your census — not generic benchmarks.
- Live schedule performance. Capacity, average staffed hours, and daily staffing vs goal — amber, green, or red at a glance.
- Scheduler guardrails. A clear warning before an assignment pushes a building over its daily target.
Optional facility gate — turn performance metrics off if your community does not use care-hour goals.
The challenge
The scheduling burden in AL & memory care
Directors juggle call-outs, labor budgets, and survey-ready documentation—often with tools that were never built for multi-building long-term care.
Manual scheduling & last-minute chaos
Whiteboards, spreadsheets, and side threads make it hard to see who is actually on the floor—or who is about to burn out.
Overtime & agency spend
Every unfilled slot nudges payroll and temp labor. Without a clear week view, overtime creeps in before anyone can intervene.
Staffing shortages & turnover pressure
Thin benches and missed preferences push the same caregivers into consecutive hard shifts—then out the door.
Compliance & communication stress
Opt-in trails, schedule changes, and audit questions pile up when messaging lives outside a controlled system.
The platform
How Shift Elevate solves it
Facility-scoped schedules and buildings keep rosters accurate. Staff preferences and time off flow into assignment decisions. SMS and email run through opt-in aware paths—and templates plus configuration mean your team is not waiting on IT for every schedule change.
Every capability below is included in the single plan—see pricing.
Facility & building–scoped scheduling
Organize shifts by facility and building so multi-campus AL and secure memory care wings stay cleanly separated.
Staff profiles & preferences
Roster, roles, time off, and preferences help schedulers respect caregiver availability in a tight labor market.
Assignments, open shifts & coverage
Weekly schedule, open shifts, pickup, and swap workflows help fill holes faster and reduce last-minute scrambles.
Pro
SMS & email reminders
Transactional SMS and email keep staff informed. Scheduled reminders and related automation are available on Pro.
Easy configuration
Shift configuration and template builder let directors adjust patterns and roll forward consistent weeks without IT.
Secure onboarding & verification
Facility signup and email verification support a safer account lifecycle than spreadsheets and informal group texts.
Azure-powered hosting
API and frontend run on Azure for enterprise-style reliability—avoid promising specific SLAs unless published.
Everything in Pro
Scheduling, time-off policy controls, scheduled shift reminders, open shift SMS broadcast, admin messaging, training shifts, and split shifts. Flat $149 per facility / month — full product, no per-staff overage.
- Weekly schedule management
- Staff view of assigned shifts
- Open shift management
- Time-off requests and approvals
- SMS notifications
- Shift pickup workflow
- Shift swap workflow
- Time-off policy controls
- Scheduled shift reminders
- Open shift SMS broadcast
- Admin communications to staff
- Training shifts
- Split shifts
Outcomes
Benefits & outcomes
When coverage, preferences, and communication live in one place, operators see compounding gains in labor stability and director bandwidth.
Illustrative targets—results vary by facility.
Up to 30%
less overtime when schedules stay aligned with coverage rules.
Faster fill
for open shifts with pickup, swap, and broadcast tools.
Less admin time
with templates, building-scoped views, and guided configuration.
Built for long-term care operators
Transactional SMS follows documented opt-in flows. We do not claim HIPAA certification or BAA status on this marketing page—see legal agreements for your environment.
Ready to run the week without the scramble?
Create your facility in guided steps — no sales call required. First month free. See plans anytime.